Meteor serves your customers on WhatsApp, Instagram, Messenger and web chat. And it does the work nobody sees: reads your ERP, syncs your catalog with the marketplaces, quotes the shipment, collects payment and logs all of it in the CRM.
Four messaging channels in one inbox and your email on the same platform · 43 native integrations · Guided onboarding · Talk to us on WhatsApp
An AI agent is software that understands the context of your business and does real work, not a chatbot following a rigid script. At Meteor we call them Mets, and they work in two ways. Operational Mets never talk to anyone: they query your ERP, sync price and stock with the marketplaces, quote a shipment, issue a payment link or publish content. Conversational Mets handle your customers on WhatsApp, Instagram, Messenger and web chat: they answer, qualify, quote and book. It’s the same platform, and plans start at US$99 a month.
If you want to serve and sell on WhatsApp, see what a WhatsApp AI agent does: it answers, sells, books, collects payments and hands the case over when a person is needed.
If you want to start from a specific task, see our guide to AI process automation for business and its executable procedures.
If your operation is in Colombia, see the page on AI agents for businesses in Colombia: it shows what they can do with SIESA, Alegra, Aveonline and TCC.
How the Mets team works
+80,000 tasks a month across the platform
A task is a complete piece of work: answering a customer, issuing an invoice, syncing a catalog or logging the conversation in the CRM.
A voice that can also be yours
Choose the Standard catalog for everyday messages, or the independent High quality bank for the messages where the finish speaks for your brand.
The voice samples and the cloning test are in Spanish.
Your voice, one recording
30 seconds
Consent is captured in the recording itself, and the voice only lives in your workspace.
The channels, stores and systems you already use
24/7
automated operation
43
native integrations
8
Mets ready to start
4
messaging channels in one inbox, plus your email
The problem
It is not just the chat. When volume goes up, every area of the business hits the point where doing it by hand no longer covers it, and they almost always hit it together.
Customer service
WhatsApp, Instagram, Messenger and the chat on your site, each on its own. The same customer asks in two channels and gets two different answers, and whoever replies first takes the sale.
Sales
What was discussed with each customer is not written down anywhere. Knowing how much money is in play means building a spreadsheet by hand, and the next touch depends on a rep remembering.
Finance
One “let me check the price and whether we have stock” turns a one-minute answer into a four-hour one. And at month end nobody has at hand which invoices are overdue, whose they are and since when.
Store and marketplaces
Your store, Mercado Libre, Rappi, Éxito and Homecenter: five portals and the same keying five times over. Copying the price straight across eats your margin in fees, and stale stock has you selling the same unit twice.
Marketing
Several brands, five formats and a schedule that only exists if a person opens it. Instagram does not post on its own, so publishing on time ends up being someone with a phone at seven in the morning.
Content
The campaign is already decided and the post sits waiting on the image, the video or the voiceover. When content depends on one person, their calendar sets the schedule instead of the business.
The team
Each area of your business works with its own Met, with its own tools and its own limits. Work comes in one side of the office and leaves the other side resolved.
Generates the image and the video from a description, edits an image you already have, and voices the audio note that goes into the chat.
Works with · Video · Voice note
Comes with
Publishes on Facebook and Instagram (post, photo, carousel, story and reel) and handles several brands from the same workspace.
Works with · Instagram · Facebook · Reel
Powered by
Answers on WhatsApp, Instagram, Messenger and your site's chat, and books the appointment without pulling the customer out of the conversation.
Works with · WhatsApp · Instagram · Messenger · Web chat
Powered by
Files the contact, moves them along the pipeline, leaves the internal note, and hands you the conversation when it is time to close.
Works with · Contacts · Pipeline · Reminder
Powered by
Checks stock, price, receivables and credit limit in your ERP, puts the quote together, and tells you where the shipment is.
How it works
Meteor automates the whole path: it answers, qualifies and follows up on every customer so your team only has to close.
You link WhatsApp, Instagram, Messenger and web chat. And on the other side your store, your ERP and the tools you already run on.
They reply instantly, check real stock and pricing, quote, book, and do the work that never passes through a conversation.
Your team only gets the opportunities worth their time, with the full history and the metrics in the CRM.
The Mets
This is not a chatbot. Each one is a Met: some talk to your customers and some work without anyone writing to them. They are the most common starting points, not a closed catalog. A Met is configured for whatever job you need.
Operational Mets
They fire on an event or on a schedule, not on a message. They are the ones moving inventory, prices, orders and receivables while your team does something else.
Warehouse Manager
Publishes your catalog on Mercado Libre, Rappi, Éxito and HomeCenter, and keeps price and stock current on each one. Holds back whatever does not comply before the marketplace rejects it.
Operations Director
Answers “can I sell this?” with the real figure from the ERP: stock per warehouse, that customer’s price list, their receivables and their credit limit. It never approximates.
Accountant
Builds quotes in Alegra with the PDF link after confirming the amounts, checks the status of your invoices and tracks your receivables. It does not issue to the tax authority, and the invoice draft, payments and expenses happen on the web platform, with approval.
Conversational Mets
They talk to whoever writes to you on WhatsApp, Instagram, Messenger and web chat, and leave every conversation on record in the CRM.
Answers questions, resolves issues and looks after your customers on WhatsApp, Instagram, Messenger and web chat, at any hour.
Filters and scores every prospect automatically so your team only talks to the ones ready to buy.
Walks the customer to the purchase: handles objections, recommends products and closes the sale inside the chat.
Handles bookings and appointments on its own, on Meteor’s scheduling synced with Google Calendar and Outlook, or on Cal.com or Softix.
Included in every workspace
Feed, Marketer, Analyst, Design and Presentations come with every workspace, each in its own section, and they hand work to each other: the image for a post, an ad or a slide is made by Design.
Community manager
Writes the copy, plans and publishes to Facebook and Instagram: post, carousel, story or reel.
Ad strategist
Builds Facebook and Instagram campaigns, with their targeting and estimated budget, and tells you what they spent.
Metrics analyst
Queries your metrics and builds or adjusts dashboards with them.
Graphic design
Generates and edits the image following your brand guidelines.
Deck builder
Builds the deck slide by slide, or starts from one you already have; the editor exports it to PDF.
In the store
Clip and Brand do not come with the workspace: you add them to your team from the store when you need them. Once they are there, the other Mets hand them work: the video goes to Clip and the brand identity to Brand.
Video producer
Produces short videos for reels, stories and ads from an instruction, a photo or a reference video, with your brand’s visual identity.
Brand director
Defines your business’s voice, tone and visual identity with you, saves them once you approve and reviews the assets and copy you hand it against them.
How it compares
Anyone can get the AI model. The hard part is everything around it: connecting it to WhatsApp and to your ERP, having it remember each customer, and keeping it running the day a vendor changes its API.
What sits behind each reply: which model handles it, and who runs it.
| Capability | You build it A model API, and you write and maintain everything else. | Software with AI on top A product built for something else, with AI as a separate module. | Meteor AI-native: the Met is the product, and the engineering is already done. |
|---|---|---|---|
| A model that understands natural language The starting point for all three options, and the advantage of none: anyone can get the model today. | Yes. It is exactly what you buy | Yes. It ships in the AI module | Yes. The base, not the product |
| The right model for each task, not one model for everything Holding a conversation, transcribing audio, reading a photo of a handwritten slip and generating an image are not the same task, and one model does not do all of them well. There are more than 25 connected. Each Met works at the level you choose (Ágil, Brillante or Genio); audio, images and slips go to their own model, and if one is overloaded, it retries with another. | Partly. You can, but you wire it | No. Whichever the vendor integrated | Yes. If one is overloaded, it retries with another |
| A team of Mets, not one agent doing everything Each Met has its role and its own tools, and whoever takes the message hands the work out by skill. Inside the team they ask each other for pieces: the Community Manager asks Design for the image, and the Marketer asks for the ad creative. You can take a tool away from one without touching the others, and test it in a sandbox conversation before it serves a real customer. | No. One prompt that grows unchecked | No. An assistant, not a team | Yes. Roles, tools and a sandbox |
Reaching your customer where they already are, and the data you answer with.
| Capability | You build it A model API, and you write and maintain everything else. | Software with AI on top A product built for something else, with AI as a separate module. | Meteor AI-native: the Met is the product, and the engineering is already done. |
|---|---|---|---|
| Official WhatsApp Business API, Instagram and Messenger connection This is not plugging in an API: it is number verification, the business account and the rules of each channel. | No. You file for verification yourself | Yes. Usually comes solved | Yes. Connected and verified |
| The same Met that talks reads stock, pricing and receivables from the ERP No copy-pasting between screens: the figure is read by the same one doing the answering, at the moment it is needed. | No. One connector per system, yours | Partly. The product does; the AI, separately | Yes. It is the same conversation |
What outlives the conversation: the record, the log, and who keeps it running.
| Capability | You build it A model API, and you write and maintain everything else. | Software with AI on top A product built for something else, with AI as a separate module. | Meteor AI-native: the Met is the product, and the engineering is already done. |
|---|---|---|---|
| Remembers what it already did for that customer and fills in their record It arrives at the conversation with the last tools it ran for that contact, so it does not requote what it already quoted. On close, it fills the empty CRM fields and scores intent, never overwriting what a person wrote. | No. Every call starts from zero | Partly. Stores the history; does not use it | Yes. Memory and capture, out of the box |
| You see what each Met did, what it cost and whether it went well Every run is logged with its Met, its type and its cost, along with the success rate and service quality of each one. And in the chat you can open the reasoning: which tool it called, what it called it with and what came back. | Partly. Only what you instrument | No. Measures the license, not the agent | Yes. Per Met and per run |
| You do not run servers, or retries, or the day a third party changes its API Backoff retries, signing every webhook, discarding duplicate messages and renewing expiring tokens all run on their own. If Meta disconnects a line, you know within seconds, and each line keeps a daily count of its templates against the tier Meta gives it: it warns you at 80% and stops at 100%. And when the channel or the ERP changes its API, we are the ones who find out and fix it. | No. You write it and you watch it | Yes. Also their job | Yes. Included, without asking |
Meteor’s column only marks “yes” where the capability is built and running, and it describes only what you can see from your own account. The other two describe what each path is by definition: starting from a model API gives you the model and nothing else; legacy vendors bring the product and the AI separately. It is not an assessment of any specific vendor.
The platform
AI, CRM, automation and integrations in one platform. Every piece removes manual work: answering, and moving data from one system to another.
Agents that understand, answer and sell in natural language on WhatsApp, Instagram, Messenger and web chat, in your brand’s voice.
Every customer, order and quote in one place. The AI can fill in the record’s fields, including the ones you created, score each lead with its reason and look up their company and job title on the web; duplicate contacts are detected and merged.
You design the whole process on a visual canvas, with the Met inside it: more than 50 node types, including conditions, waits, loops and HTTP calls to any API. The Met reasons; the flow repeats the same steps every time, and that is where the things that cannot fail go: charging, dispatching, notifying.
Show products, build quotes and close orders inside the chat, without pulling the customer out of the conversation.
No prospect goes cold: reminders, automated sequences and automatic distribution of conversations across your team.
Dashboards of your operation, an analyst that reads your data every week and leaves you recommendations (some apply in one click and undo just as easily) and the service quality of each Met, graded on its conversations.
Point Claude, Cursor or Codex at your operation: the MCP server exposes 115 tools to operate (run a Met, move the CRM, fire a flow) and to build Mets, flows and collections, each limited to the scopes of the key. With a TypeScript SDK, a Python SDK and a CLI.
Meteor for developersYour ERP, your store, the marketplaces, the carrier and your payment gateway: 43 native integrations, or whatever is missing through the REST API.
See integrationsUse cases
Qualify, quote and close inside the chat. The AI handles every lead instantly and hands your team only what is worth their time.
I want this for my businessOutcome
More closes per rep
Resolve FAQs, order status and first-line support without overloading your team.
I want this for my businessOutcome
Answers in seconds
Answers stock and price for the exact variant, builds the order and takes payment inside the chat. And publishes your catalog on Mercado Libre, Éxito, HomeCenter and Rappi with price and stock current.
I want this for my businessOutcome
Fewer orders left unpaid
Take orders against real ERP stock and price lists, check the customer’s credit limit and receivables, and quote the shipment with the carrier.
I want this for my businessOutcome
Orders taken in the chat
Create the piece, publish to Facebook and Instagram, and build the campaigns on Meta and Google, including the ads that open a WhatsApp chat on your number. Nothing starts spending until you turn it on.
I want this for my businessOutcome
Campaigns live the same day
Route conversations, measure performance and keep the whole team working off the same information.
I want this for my businessOutcome
Full pipeline visibility
Automate internal tasks, scheduling and post-sale follow-up to give your operation its hours back.
I want this for my businessOutcome
A lighter operation
Looking for your industry? The same Mets, told by sector: the AI agent for e-commerce, the AI agent for medical appointments and the other 14 in the index of solutions by sector.
Integrations
A Met does not live inside the chat. It greets your customers in one inbox with one history, queries the system where the data lives (real stock, the customer’s price, receivables), syncs price and stock where you already sell without opening each panel, quotes the shipment, issues the payment link, publishes on its own, books the appointment and files the customer in the same message, and answers with the figure from the source. These are the native integrations, and there is a REST API for whatever is missing.
Alegra
Issues your electronic invoices and tells you where your receivables stand.
SIESA
Checks stock, prices and order status in your ERP.
Mercado Libre
Moves your catalogue and answers the marketplace questions.
Bodegas
Keeps your store stock in sync with the marketplaces.
43 native integrations, with their type in plain sight, plus the four image and video models that come built in.
Facebook Messenger
Web chat
SIESA
Odoo
Microsoft Dynamics 365
Alegra
Siigo
Contífico
Shopify
WooCommerce
Mercado Libre
Éxito
HomeCenter
Rappi
Aveonline
TCC
Andreani
Chilexpress
Skydropx
Mercado Pago
Wompi
WordPress
Webflow
Facebook and Instagram
Meta Ads
Google Ads
Google Business Profile
Nano Banana Pro
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Seedance 2.5
Hailuo 02
Meteor Scheduling
Cal.com
Meteor CRM
Keybe
HubSpot
Google Workspace
Wasi
HQ Rental
Softix
LobbyPMS
Google Search
Google Trends
SNIES
Google BigQuery
43 native integrations and counting, plus the image and video models that come built in. Your system not on the list? It connects through Meteor’s REST API.
Onboarding
We do not hand you a tool and wish you luck. We walk you through it until Meteor runs on its own.
We map your operation, current channels, message volume and commercial goals.
We connect WhatsApp, Instagram and wherever else your customers are.
We build the sales, support and follow-up flows around how your business actually works.
We feed the agents your catalog, your brand voice and your key answers.
We wire Meteor into your e-commerce, CRM, logistics and internal tools.
We validate every flow against real scenarios before your customers see it.
We go live with the Meteor team monitoring alongside you.
We measure, adjust and improve the results month over month, on data.
Benefits
24/7
Your business answers and sells outside business hours too.
Seconds
Every customer gets a first answer right away, at any hour.
0
Reminders and automated sequences so no prospect goes cold.
100%
Every chat, order and quote stored and measurable in the CRM.
1
Customers, orders and quotes in a single place, not across five tools.
43
Connect your store, your logistics and your tools with no custom build.
Testimonials
Do not take our word for it: hear it from the ones who already automated.
Kelly Cardona
CEO · Dakeva
“Since we got Meteor, I often go to sleep and the next morning we have confirmed bookings.”
Julián Chavarro
Owner · Digital marketing agency
“With Meteor I automated sales and customer service 100%.”
Ana
CEO · Sanity
“With Meteor we give our customers 24/7 support.”
Barril y Panceta
Restaurant · Delivery
“We increased customer capture by roughly 20 to 30%, and we can serve many more customers.”
CrayOne
Financial services
“This has allowed us to reduce our operational load by 40%.”
Santiago Pedrosa
Logistics coordinator · Mega Alfa Transportes
“You can see all the information in one place and make decisions much faster.”
Jenny González
E-commerce mentor · Negocios Conscientes
“Now that I have it, it has saved our lives.”
Plans
From US$99 a month, and two months free when you pay annually.
Your first digital workspace. Built for solo founders.
Includes
For teams already selling across several WhatsApp lines.
Includes
For an operation with several areas working at once.
Includes
For companies with large teams and high contact volume.
Includes
For organizations with a hundred people in the same inbox.
Includes
Every plan includes the Ágil, Brillante and Genio AI models. AI usage is billed as Energy based on what you actually use, and every plan includes an Energy allowance in every period you pay for. Pay annually and two months are free.
What an implementation includes
A clear base scope to launch with results, and add-ons for when you need to scale.
Everything needed to get Meteor operating inside your business.
Add capabilities as your operation grows.
Each implementation is quoted on channels, volume and level of automation. This proposal sets the scope; the figures are adjusted to your operation. Meet the team behind Meteor.
FAQ
No. A chatbot follows a rigid script; a Meteor Met understands what the customer writes, decides what to answer and moves the sale forward: it quotes, books, recommends and closes inside the conversation. And it also does work outside the chat, against your ERP, your marketplaces and your carrier.
There is no free plan for running the platform: Meteor plans start at US$99 a month. There is a US$0 Developer plan for API, SDK and MCP server access, and it is not for sale: it is granted when you are approved as a Tech Partner or a Startup Partner. Before you buy, you can ask for a live demo at no cost.
Meteor plans run from US$99 a month (Estudio) to US$3,000 a month (Campus), depending on the size of your team and your contact volume. Pay annually and two months are free. AI usage is billed separately as Energy, and every plan includes an Energy allowance in every period you pay for, from US$10 to US$450 depending on the plan.
Yes. Meteor serves customers on WhatsApp, Instagram, Messenger and web chat and centralizes every conversation in one CRM. Your Gmail or Outlook email also connects to the same platform, so your team can read and answer it there. WhatsApp is the most used channel, but it is neither the only one nor the product.
You do not need to have it sorted out beforehand. The Meteor team walks you through connecting your WhatsApp line during onboarding, along with the rest of your channels. If you serve customers from the WhatsApp Business app on your phone today, you can keep using it: with coexistence, the same number is connected to Meteor and your contacts and up to six months of conversations are imported. It depends on Meta enabling your number, and files older than 14 days in the history are not imported.
No. A conversational Met handles your customers across channels, and an operational Met does work that never passes through a chat: it syncs price and stock with Mercado Libre, Éxito, HomeCenter or Rappi, reads inventory and receivables from your ERP, quotes a shipment with the carrier, issues a payment link or publishes to your social accounts. It is the same platform.
Yes. Meteor has 43 native integrations, counting the four messaging channels: stores (Shopify, WooCommerce), marketplaces (Mercado Libre, Éxito, HomeCenter, Rappi), ERP (SIESA, Odoo, Microsoft Dynamics 365), accounting (Alegra, Siigo), shipping (Aveonline, TCC, Andreani, Chilexpress, Skydropx), payments (Mercado Pago, plus Wompi for PSE and Nequi in Colombia), websites (WordPress, Webflow) and calendars. For whatever is not on the list there is a REST API, an SDK and an MCP server.
Across the whole Meteor platform, more than 80,000 tasks run every month. A task is a complete piece of work: answering a customer, syncing a product with a marketplace, quoting a shipment, issuing a payment link or logging the conversation in the CRM. Mets work with no shift pattern, so the volume does not depend on anyone being on the clock.
Meteor’s main market is Colombia, and it also operates in Mexico, Argentina, Ecuador, Curaçao, United States, Chile and Nicaragua. The channels and the CRM work in any country; what changes by market are the local integrations, such as Alegra for electronic invoicing with the DIAN in Colombia, or Mercado Pago and Mercado Libre in Mexico and Argentina. Plans are billed in US dollars.
Weeks, not months. The Meteor team walks you through it step by step: discovery, channel setup, flow design, AI training, integrations, testing and launch.
No. The Meteor team configures the flows and trains the Mets on your catalog and your brand voice. You focus on selling. And if you do have a technical team, you can build on the REST API, the SDK and the MCP server.
The data stays yours. The data controller is Rocketfy, Inc., the company behind Meteor, declared with its name, address and privacy contact in the site’s privacy policy. You can request deletion of your data at any time from the data deletion page or by writing to privacy@meteor.com.co.
Meteor is the product of Rocketfy, Inc. Colombia is its main market, and it is where Meteor has the most verified local integrations. It has no relation to the JavaScript framework of the same name.
Start today
Book a demo and we will show you, on your own case, how Meteor automates your operation in weeks: from the first message to the system where the data lives.
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