Integration · Automate and collaborate

Teamwork.com and Meteor AI agents

Connect Teamwork.com to a Met: search projects and tasks, log time, open Desk tickets and link them to the task with the official MCP.

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How does Teamwork.com connect to Meteor?

With the Teamwork.com ready connector, your Met works on the Teamwork.com account the admin authorizes, with its permissions. It searches projects, tasks, messages and comments, lists a project's tasks and reads their comments, and logs time on a project or a task. In Teamwork Desk it searches tickets and customers, creates a new customer and links a task to a ticket. Creating and changing tasks, commenting, creating and changing tickets and replying to the customer start turned off, because the Teamwork server marks them as destructive actions.

What it automates

What a Meteor Met does with Teamwork.com

Turn a complaint into a ticket and a task

A customer reports a problem on WhatsApp. With those actions on, the Met opens the ticket in Desk, creates the task for the team and links them.

Answer how a job is going

When the customer asks, the Met finds their project, lists the open tasks and reads the latest comments to tell them how it is going.

Log time from the chat

Someone on the team writes to the Met how much they worked and on what. The Met logs the time on the right project or task.

Find an old ticket

The Met searches the customer's tickets by email or company and brings back the right one, with its status and priority.

22 tools

Everything your Met can ask Teamwork.com for

Each one is a real action in the connector. You can switch off the ones you would rather it never used.

Tool	What it does
`twprojects_list_projects`	Lists projects with filters by membership, progress, status or category.
`twprojects_get_project`	Returns a project with its details.
`twprojects_search`	Searches by keyword across projects, tasks, messages, comments and people.
`twprojects_list_tasklists`	Lists the task lists of a project or of the whole site.
`twprojects_list_tasks`	Lists tasks filtered by task list, project or the whole site.
`twprojects_get_task`	Returns a task with its details.
`twprojects_create_task`	Creates a task in a task list. Starts turned off.
`twprojects_update_task`	Changes a task. Starts turned off.
`twprojects_complete_task`	Marks a task as complete. Starts turned off.
`twprojects_list_comments`	Lists the comments of a task, milestone, notebook, link or file.
`twprojects_create_comment`	Comments on a task, milestone, notebook, file or link. Starts turned off.
`twprojects_list_timelogs`	Lists the time logs of a project, a task or the whole site.
`twprojects_create_timelog`	Logs time on a project or a task.
`twdesk_search_tickets`	Searches Desk tickets by inbox, customer, company, tag, status, priority or type.
`twdesk_get_ticket`	Returns a Desk ticket.
`twdesk_create_ticket`	Creates a ticket in Desk and, if asked, sends the customer a copy. Starts turned off.
`twdesk_update_ticket`	Changes a Desk ticket. Starts turned off.
`twdesk_reply_ticket`	Replies to the customer on a ticket or leaves an internal note for the team. Starts turned off.
`twdesk_link_task_to_ticket`	Links a projects task to a Desk ticket so the ticket shows that work.
`twdesk_list_customers`	Lists Desk customers, filtered by company or email.
`twdesk_get_customer`	Returns a Desk customer.
`twdesk_create_customer`	Creates a customer in Desk with their name, email, company and phone.

The limits

What the Teamwork.com integration does NOT do

We would rather say it here than have you find out during rollout.

It does not create tasks or tickets while those actions stay off. The Teamwork server marks them as destructive actions, and in Met they start turned off.
It does not delete projects, tasks or records. The Teamwork reference says no published server exposes the delete tools.
It does not see more than the connected account can see. Everything goes through that Teamwork.com account's permissions.
It does not ask you for confirmation in the chat before writing. The admin chooses which actions stay on.
It does not pay your Teamwork.com plan. Usage runs on your account and the products you subscribe to.

Before you start

What you need to connect Teamwork.com

1

A Teamwork.com account

Your team's Teamwork.com account, with Teamwork Desk if you will handle tickets. What the Met can see and do depends on that account's permissions.
2

Connect it in Met

In Met, open Connections → Teamwork.com → Connect. You sign in to Teamwork.com and approve the permissions it asks for.
3

Decide which actions stay on

The workspace admin chooses which actions stay on. Creating and changing tasks, commenting, creating and changing tickets and replying to tickets start turned off.