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The Mets

AI agent catalog: a Met for every role

Meteor has 14 starting Mets: 4 serve your customers, 3 run your systems, 5 come included in every workspace and 2 are added from the store. Pick the one your operation needs or combine several: this is not a closed catalog.

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Which types of AI agents are in this catalog?

An AI agent is software that understands your business context and does real work, not a chatbot on a rigid script. At Meteor they are called Mets, and there are 14, in four families. The 4 conversational ones work 24/7 on WhatsApp, Instagram, Messenger and web chat: customer support, lead qualification, closing sales and scheduling. The 3 operational ones work without anyone writing to them: Igor publishes and syncs your catalog across the marketplaces, Siesto reads stock, prices and receivables from the ERP, and Legra builds quotes and tracks your receivables in Alegra. And 5 come included in every workspace: Feed (community manager), Marketer, Analyst, Design and Presentations. The 2 from the store are added when you need them: Clip produces short videos and Brand defines your brand’s voice and visual identity. They combine with each other and share the same CRM.

  1. Serves customers

    Customer support

    Answers questions, resolves issues and escalates to your team with the history.

    Set off by: A customer message on WhatsApp, Instagram, Messenger or web chat.

  2. Serves customers

    Lead qualification

    Asks what you define, fills in the CRM and scores each prospect from 0 to 100 with its reason.

    Set off by: A new prospect writing in, including from an ad.

  3. Serves customers

    Closing sales

    Handles objections, asks for the close and sends the payment link.

    Set off by: A prospect with buying intent or a scheduled follow-up.

  4. Serves customers

    Scheduling

    Offers open slots, creates the appointment and schedules the reminder.

    Set off by: A booking request, a change or a cancellation.

  5. Runs systems

    Igor · Warehouse Manager

    Publishes your catalog on Mercado Libre, Rappi, Éxito and HomeCenter and keeps price and stock current.

    Set off by: A scheduled automation or a new order arriving by webhook.

  6. Runs systems

    Siesto · Operations Director

    Checks stock per warehouse, price list, receivables and credit limit in SIESA or Dynamics 365.

    Set off by: An availability, price or receivables query, from a conversation or a flow.

  7. Runs systems

    Legra · Accountant

    Builds quotes in Alegra with the PDF link, checks your invoices and tracks receivables.

    Set off by: A quote request, a receivables question or the scheduled task that reviews overdue invoices.

  8. Included in every workspace

    Feed · Community manager

    Writes the copy, plans and publishes to Facebook and Instagram: post, carousel, story or reel.

    Set off by: A request from you in its section or in the chat. It publishes what you approve.

  9. Included in every workspace

    Marketer · Ad strategist

    Builds Facebook and Instagram campaigns, with their targeting and estimated budget, and tells you what they spent.

    Set off by: A campaign request from you. Every campaign is born paused until you turn it on.

  10. Included in every workspace

    Analyst · Metrics analyst

    Queries your metrics and builds or adjusts dashboards with them.

    Set off by: Your questions about the numbers, from the Dashboards section or from the chat.

  11. Included in every workspace

    Design · Graphic design

    Generates and edits the image following your brand guidelines.

    Set off by: A request from you or from another Met: Feed, Marketer and Presentations ask it for assets.

  12. Included in every workspace

    Presentations · Deck builder

    Builds the deck slide by slide, or starts from one you already have; the editor exports it to PDF.

    Set off by: A presentation request from its section.

  13. Added from the store

    Clip · Video producer

    Produces short videos for reels, stories and ads, with your brand’s visual identity.

    Set off by: A request from you or from another Met: Feed, Marketer and Presentations ask it for videos.

  14. Added from the store

    Brand · Brand director

    Defines your brand’s voice, tone and visual identity, and reviews assets and copy against them.

    Set off by: A request from you: build the brand, adjust the voice or review an asset.

Is WhatsApp your main channel?

See how a Met handles service, support and sales opportunities without turning your conversation into a rigid script.

WhatsApp AI agent

Operational Mets

Operational AI agents: they work without anyone writing to them

They fire on an event or on a schedule, not on a message. They are the ones moving inventory, prices, orders and receivables while your team does something else.

Marketplaces

Igor

Warehouse Manager

Publishes your catalog on Mercado Libre, Rappi, Éxito and HomeCenter, and keeps price and stock current on each one. Holds back whatever does not comply before the marketplace rejects it.

View Met
ERP and availability

Siesto

Operations Director

Answers “can I sell this?” with the real figure from the ERP: stock per warehouse, that customer’s price list, their receivables and their credit limit. It never approximates.

View Met
Quotes and receivables

Legra

Accountant

Builds quotes in Alegra with the PDF link after confirming the amounts, checks the status of your invoices and tracks your receivables. It does not issue to the tax authority, and the invoice draft, payments and expenses happen on the web platform, with approval.

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Conversational Mets

Conversational AI agents: they look after your customers

They talk to whoever writes to you on WhatsApp, Instagram, Messenger and web chat, and leave every conversation on record in the CRM.

24/7 on your channels

Customer support

Answers questions, resolves issues and looks after your customers on WhatsApp, Instagram, Messenger and web chat, at any hour.

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Prioritize real buyers

Lead qualification

Filters and scores every prospect automatically so your team only talks to the ones ready to buy.

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Close in the chat

Closing sales

Walks the customer to the purchase: handles objections, recommends products and closes the sale inside the chat.

View Met
Appointments and bookings

Scheduling

Handles bookings and appointments on its own, on Meteor’s scheduling synced with Google Calendar and Outlook, or on Cal.com or Softix.

View Met

Included in every workspace

Included AI agents: they come with your workspace

Feed, Marketer, Analyst, Design and Presentations come with every workspace, each in its own section, and they hand work to each other: the image for a post, an ad or a slide is made by Design.

Create, publish and advertise

Content and social

Feed writes and publishes to Facebook and Instagram, Design creates the image and Marketer builds the ad campaigns on Meta. You approve before it publishes, and before it spends.

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Ads on Meta

Marketer

Ad strategist

Builds Facebook and Instagram campaigns with their targeting and estimated budget, leaves them paused until you approve them and tells you what they spent.

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Metrics and dashboards

Analyst

Metrics analyst

Answers your business questions with the data in your workspace, with the figure, the period and where it came from, and leaves the dashboards built.

View Met
Image assets

Design

Graphic design

Turns a one-line request into an image ready to use, following your brand guidelines: post, carousel, story, cover or ad creative.

View Met

In the store

AI agents you add from the store

Clip and Brand do not come with the workspace: you add them to your team from the store when you need them. Once they are there, the other Mets hand them work: the video goes to Clip and the brand identity to Brand.

Short videos

Clip

Video producer

Produces short videos for reels, stories and ads from an instruction, a photo or a reference video, with your brand’s visual identity.

View Met
Voice and identity

Brand

Brand director

Defines your business’s voice, tone and visual identity with you, saves them once you approve and reviews the assets and copy you hand it against them.

View Met

How the Mets work together

They share the work

A Met can ask another for part of the work. On a channel, the Met that receives the message consults the specialists assigned to it; in the included team, Feed, Marketer and Presentations ask Design for the image, and Clip for the video if you added it from the store.

They remember each contact

Before replying, the Met reads the contact’s last 50 messages and the fields on their CRM record, so it does not ask again for what it already knows.

Three reasoning levels

Each Met works at a level: Ágil, Brillante or Genio. Every plan includes all three, and AI usage is billed as Energy based on what you actually use.

See the levels on pricing

You stay in control

When someone on your team replies in a chat, the Met pauses in that conversation, and the pause also stops sends through the API. And you can turn on a spending cap per conversation: once it is reached, the Met goes quiet and the chat is flagged for a person to handle.

From category to use case

Choose an AI agent by who asks and what must happen next

The catalog explains the roles. These paths separate customer conversations, internal knowledge and the evidence needed to evaluate an implementation.

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