AI agent for hospitality: answer guests, book your services, take the deposit

The first hotel PMS connector in the catalogue, and it is in verification: its five reads, rooms, bookings, guest folios, sales channels and consumption products, have confirmed routes, but the shape of the responses is still being mapped against real hotels. Until that mapping closes it returns no data, and the Met says so instead of inventing it. Read only: it writes nothing into your PMS.

Meteor’s native scheduling for everything booked as a service (spa, tours, restaurant): duration, price, real open slots and the booking in the guest’s name, with nothing to connect.

If your experiences are already booked through Cal.com, the Met reads availability and books from the chat; several connected accounts cover several properties.

The guest as a contact: tags by type of stay, internal notes, reminders before and after the visit, and handover to the front desk when a person is needed.

A payment link for the deposit inside the chat, and a check on the payment status before the service is blocked off.

If you charge in Colombia, the deposit through PSE, Nequi, Bancolombia or card, the methods Mercado Pago does not process. The Met sends the link and checks the transaction by its number before blocking the service. Colombian pesos only, and it neither voids nor refunds a charge.

The guest’s bill: quote, recorded payment and receivables from the conversation. It does not file electronic invoices with Colombia’s DIAN on its own.

If your travel operation also rents vehicles: availability by dates and location with the price of each class, the extras (insurance, GPS, child seat) and the full reservation with the customer’s details.

The campaign for a seasonal package or an experience, with its targeting and its budget, left paused for you to approve. If it opens a WhatsApp chat, the prospective guest lands on the same number where the Met answers and books the service.

The search campaign for people searching by destination and dates: ad group, copy and keywords with their match types, plus the account’s cost and conversions whenever you want to review it. It is born paused.

The hotel listing on Search and on Maps, with one condition worth knowing before you buy: Google does not enable these APIs on a self service basis but through a request it approves once, and until that approval exists the connector says it cannot read the listing rather than answering with invented data. Once it is in place, the Met pulls the reviews still waiting for a reply at each property, drafts the answer and publishes it only after you approve that text, and corrects the opening hours, the phone number and the description a traveller sees.