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Solution · AI chatbot

AI chatbot for business: converse, check and move the work forward

Meteor turns the chatbot you are looking for into a Met: an AI agent connected to CRM and approved tools to support, sell, book and hand every exception to your team with context.

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What is an AI chatbot for business?

An AI chatbot for business understands questions phrased in different ways, preserves conversation context and uses the data and actions the business authorizes. In Meteor, a Met performs that role: it serves customers on WhatsApp, Instagram, Messenger or web chat; finds the contact in CRM; checks the connected catalog, order or calendar; qualifies an opportunity; and hands cases that require judgment to the team. It does not replace the systems that hold each fact or make sensitive decisions on its own: it works within the permissions, limits and approval points you configure.

The challenge

Does your chat answer, but leave the work untouched?

These are the bottlenecks costing your ai chatbot operation the most sales and time.

With Meteor

The conversation connected to the right fact, action and person

Meteor turns the chatbot you are looking for into a Met: an AI agent connected to CRM and approved tools to support, sell, book and hand every exception to your team with context.

Before and after

From the same old bottlenecks to a real advantage

Repeated questions consume the team and still wait outside business hours.

Context-aware support on the channels where customers already write.

Leads reach a rep with no details, owner or next step.

Qualification and CRM capture before the sales handoff.

Availability, order and appointment answers are copied from another screen.

The Met checks the system that owns the data before answering or acting.

The customer repeats everything when an exception appears.

A handoff with history, captured data and the pending action.

The solution

How Meteor automates your ai chatbot operation

Support with context, not isolated answers

It understands the intent, preserves history and answers with the information you authorize. When it recognizes the contact, it can also use CRM fields, notes and stage.

Sales and lead qualification

It collects the details your process requires, records the opportunity, checks the connected system and gives the sales rep a summary and a next step.

Appointments with real availability

It checks open slots, books for the contact and lets them confirm, move or cancel within the same conversation.

Connected orders, quotes and payments

Depending on your integrations, it can check catalog and stock, create a quote or order and generate a payment link. Each system keeps its own rules and data.

Human handoff with a prepared case

A negotiation, exception or sensitive situation reaches the right person with history, captured details and the pending action, without asking the customer to start again.

One process across customer channels

WhatsApp, Instagram, Messenger and web chat can feed the same CRM and support rules instead of turning each inbox into a separate operation.

Integrations

The systems your ai chatbot operation already runs

An AI chatbot creates value when the conversation can check and update the systems that own each fact. These are the most common pieces of that journey.

Meteor CRM

24 tools

Conversation context: contact, custom fields, stage, notes, tags and owner. It is native to Meteor and requires no external credentials.

See the Meteor CRM spec sheet

Meteor Scheduling

7 tools

Availability, bookings and reminders from the conversation. The appointment stays tied to the contact and can be confirmed, moved or canceled without inventing a time.

See the Meteor Scheduling spec sheet

Shopify

17 tools

Catalog, variants, stock and orders so the Met can answer and move a purchase forward with store data without replacing Shopify checkout.

See the Shopify spec sheet

WooCommerce

16 tools

Catalog and existing orders, including those pending payment. It cannot turn a cart that never became an order into one.

See the WooCommerce spec sheet

Wompi

4 tools

Payment links for PSE, Nequi, Bancolombia or card in Colombia. Money and payment details go through Wompi, not the chat.

See the Wompi spec sheet

Alegra

18 tools

Products, customers, PDF quotes and receivables for sales journeys that need a formal document and visible accounting data.

See the Alegra spec sheet

Each spec sheet lists the tools the connector really exposes, the credential you need and what it does NOT do. They are published in Spanish. See the full catalog .

The limits

What Meteor does NOT do in ai chatbot

We would rather say it here than have you find out during implementation.

The right team

The Mets that work best in ai chatbot

Combine these Mets to cover the full cycle of your operation.

24/7 on your channels

Customer support

Answers questions, resolves issues and looks after your customers on WhatsApp, Instagram, Messenger and web chat, at any hour.

View Met Prioritize real buyers

Lead qualification

Filters and scores every prospect automatically so your team only talks to the ones ready to buy.

View Met Appointments and bookings

Scheduling

Handles bookings and appointments on its own, in sync with your calendar and availability.

View Met

AI chatbot cluster

Choose the journey you want to automate

Each page answers a distinct intent and keeps its own operational limits visible.

WhatsApp sales chatbot

Qualification, CRM, quotes, payment and a prepared sales handoff.

View solution

Customer-service chatbot

Context-aware support, connected systems and escalation for exceptions.

View solution

Restaurant chatbot

Orders, Rappi, sold-out items, payment and table reservations.

View solution

E-commerce chatbot

Catalog, stock, orders, payment, marketplaces and shipping connected.

View solution

Operational Company Brain

Collections, CRM, conversations and connected systems with governed access and actions from WhatsApp.

View solution

AI chatbot and agent glossary

17 citable terms covering architecture, memory, RAG, MCP, handoff and limits.

Read the glossary

FAQ

Questions about Meteor in ai chatbot

A traditional chatbot usually follows options, keywords or predefined paths. An AI chatbot can interpret natural language and preserve context. In Meteor, the Met also uses approved tools to check or perform steps in CRM, calendar, store, ERP or payment gateway; when certainty or judgment is missing, it hands the case to a person.

Yes. Meteor can support customers on WhatsApp and centralize the conversation in CRM. The account must be connected through Meta official mechanisms, and business-initiated messages outside the service window require an approved template.

It can cover both journeys when each has clear rules, sources and escalation points. The platform keeps the same contact and history, while sales, support, appointments and orders remain separate processes so one intent does not blur into another.

Yes, when a compatible integration or API supports the required scope. Meteor has native CRM and connectors for stores, calendars, payments, ERPs, marketplaces and logistics. Before implementation, the team verifies what each system can read or write and which steps require approval.

It should not change business rules on its own. It is configured with explicit instructions, sources, tools and permissions; conversations help measure and improve the design, but operational changes are reviewed before publication.

When reliable data is missing, an exception appears, the customer asks for a human or the decision requires negotiation, professional accountability or approval. The handoff includes the history and next step so the team continues instead of restarting.

Other industries

Meteor also fits…

E-commerce WhatsApp Sales WhatsApp Customer Support Restaurants Real estate B2B Sales Healthcare Education Hospitality Content marketing

Ready to automate your business?

Book a live demo and watch the Mets of Meteor working on your own operation.

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