Serve and qualify sales on WhatsApp
The Met answers the conversation, recognizes or creates the contact and leaves the context and next step in the CRM. For the full sales flow, see the WhatsApp sales solution.
See WhatsApp salesMeteor provides AI agents for businesses in Colombia. On the platform we call them Mets: they serve your customers on WhatsApp and carry out work in the systems your operation runs on. For a B2B sale, they check available inventory, the price list, receivables and credit limit in SIESA before your team commits to a shipment. With Alegra they create the quote, record the payment and can create the sales invoice after an explicit confirmation; the connector does not issue or void the electronic invoice with the DIAN, Colombia’s tax authority. In logistics, Aveonline takes the order and generates the waybill, while TCC quotes the real rate by city and tracks the shipment. They also keep price and stock up to date on Mercado Libre, Rappi, Éxito and Homecenter. It all starts from a conversation or from a Flow that runs without anyone having to repeat each step.
B2B sales on WhatsApp with data from your ERP
A Met qualifies the lead, keeps the context in the CRM and checks stock, price, receivables and credit limit in SIESA before your team commits to a sale. If you work with Alegra, it can prepare the quote with a PDF within its scope.
Explore the B2B sales solutionSales workflows · Colombia
Each case links to the solution, integration or automation that explains it in detail.
The Met answers the conversation, recognizes or creates the contact and leaves the context and next step in the CRM. For the full sales flow, see the WhatsApp sales solution.
See WhatsApp salesCheck prices and stock, create quotes and record payments against invoices. The automation walks through the collection process, including Meta’s requirements for reminders.
See the receivables automationBefore committing to a B2B sale, the Met checks real availability, the applicable price list, receivables, credit limit and order status. The connection is read-only.
See the SIESA integrationWhat already works here
17 connections and capabilities available today, starting with the ones that matter most in this market.
Accounting and invoicing with Alegra: look up products, prices and stock, find customers and their history, create orders and invoices, and record expenses and payments.
You quote and record the payment from the conversation. When the order is confirmed, the Met can create the sales invoice in Alegra with explicit approval, without keying the transaction in again.
See the Alegra integrationEnd-to-end order taking on AveCRM: check the catalog, create, edit, confirm and cancel orders, update statuses and get the carrier’s waybill number.
It is the one we recommend for shipping in Colombia, and with it the shipment is actually booked: when the order is confirmed the waybill is generated and the Met gives you the tracking number so you can pass it to the customer right there.
See the Aveonline integrationQuote shipments at the real rate for each origin and destination pair, track waybills (one at a time or in bulk) and explain any issue with a shipment.
The question that stalls a WhatsApp sale is “how much is shipping to my city and when will it arrive?”. Your Met answers it with the real rate, not an estimate, and then tracks the waybill when the customer asks where their order is.
See the TCC integrationPublish new products and keep price and stock up to date automatically, with your own price list and an inventory safety buffer. It predicts the category, fills in the required attributes and checks the ICA registration before publishing.
You publish once and the catalog maintains itself: price and stock on Mercado Libre follow your store without anyone checking them. It is the connector that logs the most operational work in Colombia.
See the Mercado Libre integrationRun your Rappi store from the Met: switch products on and off by SKU and open or close the whole store, receive new orders by webhook and manage their lifecycle. Accept with a preparation time, reject, and mark ready for pickup.
If you run a restaurant, a neighborhood store or instant delivery, your Met marks a product as sold out, closes the store for an hour or accepts an order with its preparation time, without anyone having to sit in front of the Rappi dashboard.
See the Rappi integrationCollect with MercadoPago from the conversation: generate Checkout Pro links, search and refund payments, and receive the payment notification through a signed webhook.
If you already collect through MercadoPago, your Met generates the payment link inside the conversation and knows when the payment came in, without anyone confirming it by hand or asking for a receipt.
See the Mercado Pago integrationA read-only window into the ERP to answer “can I sell this?” from the conversation: inventory and real availability, stock by warehouse, price lists, aged receivables, credit limit and order status.
Your sales team stops waiting for someone in IT to confirm whether there is inventory or whether the customer has credit available. The Met checks the ERP and answers, without writing anything in it.
See the SIESA integrationSync price and stock for your offers by SKU on the Mirakl platform and listen for new orders, with your store as the source of truth.
Your store leads and the marketplace follows: change a price or run out of an item and Éxito is updated, with no double entry and no selling something you no longer have.
See the Éxito integrationSync price and stock by SKU on the Falabella Seller Center and listen for new orders, with your store as the source of truth.
If you sell hardware, home or construction products, you keep your Homecenter storefront aligned with your real inventory and receive each new order where you already work.
See the Homecenter integrationCompanies in the RUES, Colombia’s business registry, by economic sector (CIIU code), city and chamber of commerce, with the trend in new registrations, plus the ranking of the 10,000 largest companies by revenue and macro-sector.
Your sales Met builds a list of Colombian prospects by sector and city from the official registry, without you having to buy databases.
Query the Ministry of Education’s catalog of higher education programs: institutions, fields of knowledge, core areas and education levels.
If you sell education, your Met answers about what the country offers with official Ministry data, not with what someone remembers.
See the SNIES integrationSaber Pro test results by institution, program and module: quantitative reasoning, critical reading, English and the rest.
An institution can answer how it compares with others using the official ICFES result, at the moment someone asks.
Starting salary and number of graduates in formal employment, by program, field, education level, institution and graduation year. Data from 2020-2023.
It is the question an applicant asks before enrolling: how much do you earn coming out of that program. Your Met answers it with Ministry data.
Search live job openings by keyword, region, contract type and economic sector, with salary, location, experience and link.
If you advise on labor demand by region or profile, your Met checks the openings that are live today, not a file downloaded months ago.
It reads the official websites of a catalog of the country’s higher education institutions to answer with the live offering: programs, study modes, prices, contact details and news.
Your Met answers with the offering published today on the institution’s website, so nobody is left with the information from last year’s PDF.
On the platform, Mets carry out more than 80,000 tasks a month. What logs the most operational work in Colombia is the Mercado Libre catalog sync, and it runs with no conversation involved.
You are not buying a pilot. In Colombia, Mets already sustain daily operations, and most of that work happens without anyone typing a message.
Your store’s catalog, inventory, orders and customers, available to the Met.
If your store runs on Shopify or WooCommerce, the Met works directly on it: it checks the catalog, reviews an order and answers about the status of a shipment.
See the Shopify integrationPlans are billed in US dollars (USD). It is the same list price a business pays in any other country.
See the plans and their pricesFrequently asked questions
Not directly. The Met can create a sales invoice in Alegra after an explicit confirmation, but the connector does not issue or void electronic invoices with the DIAN. The tax process is handled in Alegra, with whatever review applies.
With Aveonline, the one we recommend for shipping because with it the shipment is booked and the waybill generated, and with TCC to quote real rates and track waybills. If you use another carrier, it connects as your own MCP: the connector catalog is extensible.
Yes, and it is read-only: inventory and real availability, stock by warehouse, price lists, aged receivables, credit limit and order status. The connector writes nothing to the ERP, so it does not create orders or touch accounting documents. The connection is enabled together with the vendor and each client’s IT team.
Yes, and you build it with a Flow: you define the path once (the sale comes in, the Met records it, creates the sales invoice in Alegra with the required approval and generates the waybill with Aveonline) and from then on it runs by itself. It does not come out of the box because each business chains those steps its own way.
Other countries
Each market has its own page, with what already works there.
Pages marked ES are published in Spanish.
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