Automation · Sales and quoting
Show listings over WhatsApp and leave the viewing booked
How an AI agent shows the real listings from your Wasi over WhatsApp, registers the lead as a client and books the viewing with the right sales agent.
How do I handle property enquiries over WhatsApp without a sales agent glued to their phone?
The Met on the channel works out what the person is looking for (property type, city, area and price range), queries the real portfolio in your Wasi and returns the options that exist and are published, with the link to the listing and the photos when they are asked for. It registers the lead as a client in Wasi, not in a stray notebook, and when the intent is real it books the viewing in Meteor's native scheduling and hands the conversation to the sales agent with the full context written down. The sales agent walks in to close, not to ask the same questions again.
Where it applies: Colombia. Wasi operates in several countries in the region; this automation is written on a Colombian operation, with its cities and areas.
What starts it
When the customer writes
It starts when somebody writes asking about a property, almost always from a listing or a campaign. The Met on the channel handles the conversation, and there is nothing to schedule.
Nothing to set up. The Met assigned to that channel picks up the conversation and runs the procedure inside it.
Who runs it
Met for real estate enquiries
Customer service team
It has no seeded name in the product: it is the channel Met with Wasi, scheduling and the CRM turned on. Its value is in the filtering, which is where a sales agent's time goes.
Channels: WhatsApp · Instagram · Website chat
What you need connected
- Wasi Industry-specific
- Meteor Scheduling Scheduling and appointments
- Meteor CRM CRM and sales
6 steps · 16 tools
The procedure, step by step
Each step shows the tool that runs. They belong to the real connector: if one of them stopped existing, this page would not build.
- 1
Narrow the search before searching
Property types, the cities that actually hold published inventory and the areas inside those cities all come out of Wasi itself, so the Met offers options that exist instead of a generic list. The portfolio price range frames the conversation when the person does not know what to ask for: telling them the band the inventory moves in saves half an hour of empty searches.
- 2
Show only what is published and live
The search returns a short summary per property (price, bedrooms, area, location) and the detail brings the full record with its main image and the public link to the listing, which is what gets sent to the customer. A withdrawn property stops appearing even if the person saw it yesterday: showing what is gone is the fastest way to lose trust.
- 3
Send photos when they are actually asked for
The full gallery is requested separately, on purpose: sending twenty photos nobody asked for floods the conversation and the customer's phone. The Met also remembers the properties already reviewed in that session, so when the person says the one on Seventh Avenue it knows which one without searching again.
- 4
Register the lead as a Wasi client
Before creating anybody, the Met searches: the same person writing twice should not produce two records. If they are not there, it creates them with what they gave in the conversation; if they were, it fills in what was missing. The lead ends up where the sales team already works, not in a channel only the chat handler sees.
- 5
Book the viewing in a slot that exists
Wasi does not book viewings; Meteor's native scheduling does. The Met lists the configured appointment type (in person viewing, video call), offers the sales agent's real open slots and creates the booking on the exact slot the person picked, tied to their contact.
- 6
Hand the conversation to the sales agent
The internal note writes down what they were looking for, which properties they saw and what they liked, in their own words. Transfer to a human leaves that note, marks the status and pulls the Met out in a single step, so the sales agent opens the chat with the full context instead of opening with "tell me what you need".
Before you start
What you need ready
The Met solves none of these for you. If one is missing, the automation stops there.
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A Wasi account with its token and company identifier
You get them in the Wasi panel, in the integrations or API section. They are stored encrypted per workspace, and with them the Met reads the portfolio and manages clients.
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Your inventory published and current in Wasi
The Met shows what is published and live. A property already sold but still published will show up in the conversation, and that is harder to walk back in writing than it is on a call.
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Viewing types and working hours defined in scheduling
You declare them in the Meteor panel: what kind of appointment, how long it runs, with which sales agent and during what hours. Without that the Met can show listings but cannot close a viewing.
The limits
What this automation does NOT solve
Better said here than discovered halfway through the rollout.
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It does not publish or edit properties. It reads the whole portfolio and manages clients, but the inventory is still loaded in Wasi.
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It does not sign or manage contracts, leases or rent payments. That work stays exactly where it is today.
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It does not appraise properties or suggest prices. It shows what exists at the price it is published; commercial strategy does not come out of a tool.
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It does not replace the viewing or the sales agent. It filters, shows and books; property is still sold by walking it.
FAQ
Questions about this automation
They see the real listing: the property detail carries the public link, the same one anybody would open from the portal. The Met summarizes so the conversation flows, but the source is the published record.
It says so and offers the closest thing that does exist, using the price range and the areas that hold inventory. It does not invent availability: the search filters on published, live properties.
In both, each with its own job. In Wasi it is a client, where the sales team works; in Meteor it is the conversation with its notes and its history. A lead that lives only in the chat is the one that gets lost when the person handling it changes.
Yes. The search filters by deal type just as it filters by property type; what changes is the qualifying questions, which are adjusted in the Met.
Keep going
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Want this automation running on your own data?
We will show it to you with your accounts connected, not with a canned demo.