Automation · Content and publishing
Add the customer who leaves their email on WhatsApp to your EnvíaloSimple list
An AI agent creates in EnvíaloSimple the contact who gave you their email on WhatsApp and subscribes it to your news list, with no manual copying.
How do I add the customers who leave their email on WhatsApp to my EnvíaloSimple mailing list?
When a customer agrees to receive your news and leaves their email on WhatsApp, a Met connected to EnvíaloSimple checks whether that email already exists as a contact. If it does not, it creates it; if it does, it fills in missing data, such as the name, in your account's custom fields. Then it finds the list your team chose, for example "WhatsApp customers", and subscribes the contact. That way your email base grows with every conversation and nobody copies emails into a spreadsheet. If the contact is excluded, EnvíaloSimple does not subscribe it and the Met tells your team. It does not send any campaign.
What starts it
When the customer writes
It starts when a customer, inside the WhatsApp conversation, agrees to receive news by email and writes their address. There is no trigger to configure: the Met assigned to the line runs the procedure inside that conversation.
Nothing to set up. The Met assigned to that channel picks up the conversation and runs the procedure inside it.
Who runs it
Support Met that adds subscribers to EnvíaloSimple
Social team
This is not a named, seeded Met. It is the Met that already answers the business's WhatsApp, with EnvíaloSimple connected. Its work ends when the contact is subscribed to the list, or when EnvíaloSimple rejects it and the team is notified.
Channels: WhatsApp
What you need connected
- EnvíaloSimple Create and promote
5 steps · 6 tools
The procedure, step by step
Each step shows the tool that runs. They belong to the real connector: if one of them stopped existing, this page would not build.
- 1
Check whether the email is already a contact
The Met searches EnvíaloSimple contacts with the email filter. That way it does not create a duplicate of someone who was already in your base from another campaign or form.
- 2
Create the contact if it does not exist
If the email does not show up, the Met creates the contact. EnvíaloSimple only requires the email, and the list is assigned in a separate step, so creating the contact does not subscribe it to anything yet.
- 3
Fill in the name and phone number
The Met lists your account's custom fields to know where the name or phone number goes, and edits the contact with what the person gave in the conversation. If there is no field for something, it does not make one up.
- 4
Find the right list
The Met searches by name for the list your team named in the skill, for example "WhatsApp customers", and takes its ID. If two lists have similar names, it uses the one the skill names.
- 5
Subscribe it to the list
The Met subscribes the contact to that list and confirms to the customer that they will get your news. If EnvíaloSimple does not subscribe it because it is in exclusions, the Met does not insist and leaves the case for your team.
Before you start
What you need ready
The Met solves none of these for you. If one is missing, the automation stops there.
-
A contact list for people who come through WhatsApp
Your team creates in EnvíaloSimple the list where these contacts go and writes its name in the Met's skill, so it does not mix them with another base.
-
EnvíaloSimple connected with contact writes
In Met, open Connections → EnvíaloSimple → Connect and paste the API key you generate in Advanced settings. The admin leaves creating, editing and subscribing contacts switched on.
-
A WhatsApp line with the Met assigned
The business connects its WhatsApp Business API line and assigns the Met that answers customers. The contact is added inside that conversation.
The limits
What this automation does NOT solve
Better said here than discovered halfway through the rollout.
-
It does not send campaigns: it only adds the contact to the list. Sending a campaign starts switched off and is your team's decision.
-
It does not replace the customer's consent: the skill has to ask whether they agree to receive emails before subscribing them.
-
It does not check that the email really exists: if the customer mistypes it, the contact is wrong and the bounce shows up later in the campaign report.
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It does not ask for confirmation in the chat before creating or subscribing the contact: if the actions are on, it does it. The admin decides which writes stay on.
FAQ
Questions about this automation
The Met finds them by email, does not create a duplicate and only subscribes them to the missing list, filling in the data that was not there.
Not in this procedure. If you have a welcome automation in EnvíaloSimple, it fires on its own event; activating automations from the Met starts switched off.
EnvíaloSimple has an action to unsubscribe contacts from a list, and the admin decides whether it stays on. This procedure does not use it.
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Want this automation running on your own data?
We will show it to you with your accounts connected, not with a canned demo.