Automation · Orders and fulfillment

Quote and ship an international parcel with Easyship over WhatsApp

An AI agent compares couriers in Easyship, creates the shipment, buys the label, books the pickup and tells the customer where their package is.

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How do I quote and ship an international parcel from WhatsApp without opening each courier?

The Met that handles your WhatsApp asks for the destination, weight, dimensions and contents of the package, and compares the available couriers in Easyship with your account's discounted rates. It replies with the cheapest and the fastest option, with their times. When the order is paid, it creates the shipment, buys the label for the chosen option and books the courier pickup. Later, when the customer asks, it tracks the package and tells them where it is. Quoting and tracking are free; the label and the pickup use credits from your Easyship account, so the admin decides whether those two actions stay on.

What starts it

When the customer writes

It starts when a buyer writes on WhatsApp to ask how much it costs to ship to their country, how long it takes or where their package is. There is no trigger to set up: the Met assigned to the line runs the procedure inside that conversation.

Nothing to set up. The Met assigned to that channel picks up the conversation and runs the procedure inside it.

Who runs it

Sales Met that closes with shipping

It has no seeded name of its own: it is the Met already handling the store's WhatsApp, with Easyship connected. Its job is that the shipping price the buyer hears comes from your account and that shipping does not wait for someone to copy the address.

Run by the sales closing Met

Channels: WhatsApp

What you need connected

Easyship Run stores and orders

6 steps · 6 tools

The procedure, step by step

Each step shows the tool that runs. They belong to the real connector: if one of them stopped existing, this page would not build.

1
Quote with the package details

With the destination address the customer gives and the weight, dimensions and contents your instructions set for that product, the Met compares the available couriers in Easyship and replies with the cheapest and the fastest option, with their delivery times.
- get_rates Easyship
2
Create the shipment as a draft

When the customer chooses and the order is paid, the Met creates the shipment in Easyship with your warehouse address, the customer's address and the package details. Without buying the label, the shipment stays as a draft.
- create_shipment Easyship
3
Buy the label for the chosen option

The Met buys the label for the shipment and gets the link to download it. This step uses credits from your Easyship account and only happens if create_label is on in Connections.
- create_label Easyship
4
Book the pickup

With the date and time slot your team left in the instructions, the Met books the courier to collect the package. It also uses credits and only happens if create_pickup is on.
- create_pickup Easyship
5
Check the shipment and its documents

The Met looks up the shipment to confirm its status and cost and to have the links to its documents at hand, which your team needs to print and hand over the package.
- get_shipment Easyship
6
Answer where the package is

When the customer writes again, the Met tracks the shipment and tells them its status, when delivery is expected and what the latest recorded events were.
- track_shipment Easyship

Before you start

What you need ready

The Met solves none of these for you. If one is missing, the automation stops there.

The Easyship ready connector

In Met, open Connections → Easyship → Connect and sign in to Easyship. The admin checks that create_label and create_pickup stay on if the Met should buy labels and book pickups.
Credits in your Easyship account

The label and the pickup are paid with the credits in your Easyship account. Without balance, the Met can quote and track, but not ship.
Weight, dimensions and origin address defined

In the Met instructions you leave the weight, dimensions and contents per product, your warehouse address and the time slot when your team hands packages to the courier.

The limits

What this automation does NOT solve

Better said here than discovered halfway through the rollout.

It does not ask anyone for confirmation before buying the label. If create_label is on, the Met buys it with the option the customer chose; each label uses credits from your account.
It does not weigh or measure the package. It uses the data you set; if the real package is different, the courier can adjust the charge.
It does not print or attach the label, or deliver the package. Easyship creates the label and tracking; the courier does the pickup and delivery.
It does not guarantee there is a courier for your route. The options depend on what Easyship offers from your origin country to the customer's destination.

FAQ

Questions about this automation

No. According to Easyship, quoting and tracking are free. Credits are only used when you buy a label or book a pickup.

Easyship lets you cancel a shipment that is not in transit yet, but in Met that action starts turned off. If the admin does not turn it on, your team handles the cancellation.

Easyship lets you fix details before the shipment leaves. This recipe does not include it; if you need it, the Met can use update_shipment from the Easyship page.

Your Easyship account, with your account's credits and rates. Meteor does not resell the Easyship service.

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