Kommo alternatives with AI for WhatsApp sales teams

This list was reviewed on November 2, 2026 against the pages linked in each cell. It is not a ranking: alphabetical order, with Kommo as the reference. If your doubt is the CRM rather than the AI, read what to compare before switching CRM.

Before switching: check your Kommo plan

Migrating a CRM takes work. On Base, the pricing page assigns no number of agents; Advanced includes up to 3 and Pro up to 50, with 1,250 and 2,250 AI credits per user a month. Try that with your conversations before looking elsewhere. Switch only if Kommo’s AI does not solve the journey you need, such as checking an external system in the middle of a conversation.

The table: seven options and Kommo, 2026

Prices carry their unit and are not compared with each other, because each one measures something else.

Option	What the AI does on WhatsApp	When it hands off to a person	Published price and unit	Trial
Cliengo	Assistants trained on your site or documents answer in seconds (features).	Flows that route to a human agent when needed (features).	Premium US$119 with 10 AI agents and Business US$259 with up to 20, a month (pricing).	14 days with no card (pricing).
Dapta	Answers, follows up and books on WhatsApp; its voice agent qualifies (site).	Not detailed on that page. Ask.	Pro 99, Scale Up 499 and Prime 1,499 a month, in credits; it shows a dollar sign without stating the currency (pricing).	A “start free” button, with no duration (pricing).
Darwin AI	FAQs, bookings, payment confirmation and CRM data, on WhatsApp, Instagram and calls (site).	Says it knows when human intervention is needed (site).	No price on that page.	Not detailed on that page.
Kommo (reference)	Up to 3 agents on Advanced and 50 on Pro, with credits (pricing).	Not detailed on that page. Ask.	From US$25 per user a month, with a 6-month minimum payment (pricing).	14 days with no card (pricing).
Leadsales	Lead Agent answers, qualifies and moves to the next stage (agent).	Hands off to the right rep without losing the thread (agent).	Profesional US$133 a month; Lead Agent from US$87 after the first month (pricing).	First month of Lead Agent at no cost (pricing).
Meteor	Mets that answer, qualify, book and quote by checking your systems (Mets).	Sensitive steps wait for a person’s approval, and a handoff leaves a summary and reason note and assigns the rep (CRM).	Estudio US$99 a month with 5 members and 3,000 contacts; AI is charged as Energy (pricing).	7 days and US$5 of Energy, no card (pricing).
respond.io	Asks the questions you define, assigns the rep and moves the lifecycle stage (AI Agents).	Routes by role, status or workload; a person can take over any chat (AI Agents).	From Growth, US$159 a month billed annually, by active contacts (pricing).	7 days (pricing).
Wati	Publishes qualification, booking and order agents (agents).	Not detailed on that page. Ask.	Growth COP 174,900 a month billed annually with 1 agent; messages are separate (pricing).	7 days (pricing).

Where Kommo goes further

Kommo names Shopify with AI agent support, Mercado Pago inside the CRM and Mercado Libre, and allows up to 50 agents on Pro. If your team sells from the pipeline and measures there, it is hard to justify switching for one feature.

Where Meteor is not the answer

If you want a classic sales CRM, with the pipeline as the main screen and no other systems to connect, Kommo or Leadsales are more direct. Meteor makes sense when the answer to the customer depends on data that lives outside the chat.

How to test the AI with your conversations

1. Take ten real customer questions and run them through each free trial.
2. Ask it to qualify a customer with your criteria. Is it written on the contact?
3. Ask about a price or order that changed today. Where does the data come from?
4. Ask to speak to a person. Who gets the case, and with what context?
5. Work out the cost at your volume, counting users, credits or active contacts.