Automation · Content and publishing
Change a promotion on your Prismic site on WhatsApp and leave it ready for review
Dictate a promotion change on WhatsApp: an AI agent opens the document in Prismic and saves the new version in a release for review.
How do I change a promotion's text on my Prismic site without opening the dashboard?
You write to your Met on WhatsApp "the home page promo is now 2 for 1 until Sunday". The Met finds your Prismic repository, searches the promotion's document and opens it in full. It creates a release with a name that says what changes and saves there the new version of the document with the text you gave it. Then it lists the releases to confirm it is there and lets you know. The change does not go live in this procedure: it stays in the release until someone on your team reviews it and publishes it from Prismic.
What starts it
When the customer writes
It starts when the owner or someone on the team writes the promotion change to the Met on WhatsApp. There is no trigger to set up: the Met handles it within that conversation.
Nothing to set up. The Met assigned to that channel picks up the conversation and runs the procedure inside it.
Who runs it
Content Met that keeps your site's promotions in Prismic up to date
Social team
This is not a named, seeded Met. It is a Met that serves the team, not customers, with Prismic connected: its work ends when the new version of the promotion is saved in a release.
Run by the content and social Met
Channels: WhatsApp
What you need connected
- Prismic Automate and collaborate
5 steps · 6 tools
The procedure, step by step
Each step shows the tool that runs. They belong to the real connector: if one of them stopped existing, this page would not build.
- 1
Find the repository
The Met lists the repositories the connected account can access and uses your site's repository, the one named in its instructions.
- 2
Find the promotion's document
The Met searches documents by keyword, filtering by type and locale if needed, and opens the promotion's document in full to see its current text.
- 3
Create the release for the change
The Met creates an empty release with a name that says what changes, so your team finds it easily in Prismic.
- 4
Save the new version
The Met saves inside the release a new version of the document, with the full content and the promotion's text changed as you dictated.
- 5
Confirm and let you know
The Met lists the repository's releases to confirm the new one is there and replies on WhatsApp with its name, so someone reviews and publishes it.
Before you start
What you need ready
The Met solves none of these for you. If one is missing, the automation stops there.
-
Prismic connected in Met
In Met, open Connections → Prismic → Connect and sign in. Prismic MCP must be on in the repository; if not, an Administrator or Owner turns it on in Settings → Prismic MCP.
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A Met that only serves the team
Assign the connector to an internal Met, not the one that talks to customers, so nobody from outside can ask it to change your site.
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The repository and documents in the instructions
Write in the Met's instructions which repository is your site's and what the promotion documents are called, so it always opens the right one.
The limits
What this automation does NOT solve
Better said here than discovered halfway through the rollout.
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It does not publish the change. It stays in a release; publishing makes all its documents live and needs the Publisher role, and this procedure does not use that action.
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It does not change the design or create new fields. The Met writes into the fields the promotion's content type already has.
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It does not check that the price or condition is right. It saves what you dictate; reviewing the release is your team's job.
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It does not work if Prismic MCP is off in the repository. Prismic takes a few minutes to prepare it once it is turned on.
FAQ
Questions about this automation
No. The change stays in a release and only goes live when someone publishes it from Prismic, after reviewing it.
The Prismic listing has the publish action, which needs the Publisher role and cannot be undone. This procedure does not use it; if the admin leaves it on, you ask for it in another instruction.
The Met can filter the search by locale. Tell it which language to change or ask for both, and it will save each version in the same release.
Keep going
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Want this automation running on your own data?
We will show it to you with your accounts connected, not with a canned demo.