It documents
- Sales and customer service inside a marketing agency.
- Conversations that process text, voice notes and images.
- Later use in client operations, as described by Julián.
Customer case · Marketing
An authorized customer story about moving from rigid bots to conversations that understand text, audio and images.
Direct answer
Published August 25, 2026 by Meteor.
Julián Chavarro says his agency replaced rigid bots with Meteor to handle sales and customer service across the journey. He describes conversations involving text, audio and images, and says he later brought the implementation to agency clients. His result statements remain personal testimony, not a general Meteor KPI.
“Meteor cambió toda la regla del juego de mi negocio y simplificó demasiado el proceso de ventas y de servicio al cliente.”
English meaning: Meteor changed the rules of the game for my business and greatly simplified sales and customer service.
Responsible reading
The speaker’s statements remain attributed. Meteor does not turn them into general platform outcomes.
Continue the journey
We show what can be connected, where a person steps in and which outcome can actually be measured.